Help & FAQs
Help & FAQ
Help & FAQ
How long has the business been in operation?
Why do we do it?
Who are OnMarket BookBuilds?
How is OnMarket regulated?
How does OnMarket make money?
All Company Information questions
OnMarket - app and desktop
What is OnMarket?
What are the key unique features of OnMarket?
What types of capital raisings are available via OnMarket?
How can I download OnMarket from the App Store?
How does the pricing work? Do retail investors pay the same per share as institutional investors?
All OnMarket - app and desktop questions
My OnMarket Member Account
What is my OnMarket member account?
What information do I need to provide?
How do I change my member registration details?
Why do I need to set security questions?
Is OnMarket only for Australian residents?
All My OnMarket Member Account questions
What is Equity Crowdfunding
Risk Warning - Equity Crowdfunding
The OnMarket Gatekeeper Commitment
What is equity crowdfunding / crowd-sourced funding?
What is the role of OnMarket, a crowd-sourced funding intermediary?
Leading up to a CSF, what does OnMarket do?
All What is Equity Crowdfunding questions
Equity Crowdfunding Offer Info
What is a crowd-sourced funding offer document?
What is a company Constitution
What is a Shareholders' Agreement
What does it mean to express your interest (EOI) in a campaign?
What does "pre-money"and "post-money" valuation mean?
All Equity Crowdfunding Offer Info questions
Equity Crowdfunding Investing and Allocations
How much can I invest in an Equity Crowdfunding offer?
Can I invest more than $10,000 in a single Equity Crowdfunding offer?
How do I invest?
How do I pay for my CSF investment?
I've invested in an offer - what happens next?
All Equity Crowdfunding Investing and Allocations questions
Initial Public Offering (IPOs)
What is an Initial Public Offering (IPO)?
How big is the market for IPOs?
The IPO road show
How to invest in an IPO
What documents are important when planning to invest in IPOs?
All Initial Public Offering (IPOs) questions
IPO Applications and Allocations
How much money do I need to invest?
How do I invest?
What is an '@ final' application?
Where can I view my trade confirmations and tax documents?
Where can I view my previous applications?
All IPO Applications and Allocations questions
Capital Club Offers (wholesale offers)
What is the Capital Club
What is a Wholesale Offer
What is a placement?
Can I participate in placements?
The placement process: how it works
All Capital Club Offers (wholesale offers) questions
Can I invest in an OnMarket offer if I do not reside in Australia?
How do I make an international payment?
Making an international payment using Wise
I am an international investor. When am I eligible for a refund and how will I receive it?
What is an investment profile?
How do I set up an investment profile?
How do I verify my investment profile?
How do I add an additional person for verification?
Can I verify my profile some other way if I don't have the required forms of ID to verify myself?
All Investment Profiles questions
Sharing and Rewards
Tell me more about the OnMarket rewards program?
What is the Refer dashboard?
What is my unique referral code?
Where will my commission be paid into?
When will my commission be paid?
All Sharing and Rewards questions
How do I share an offer?
What is a live, upcoming or past offer?
What is the difference between each return measure?
What is a variable priced offer?
What is a fixed price offer?
All OnMarket Offers questions
Payments and Refunds
What happens if I submit an application but don't pay for it?
How do I pay for my application?
What is Direct Debit?
What is BPAY?
All Payments and Refunds questions
What security measures does OnMarket use?
How does OnMarket protect and store my information?
Does OnMarket store my online banking credentials?
Can OnMarket employees view my details?
If someone steals my OnMarket login information, can they access my account to make applications or other transactions?
All Security questions
What is ASX BookBuild?
What is a bookbuild?
What's the difference between a traditional bookbuild and an on-market bookbuild?
Do you have more questions?
Feel free to
send them in to us