Help & FAQ

 

Company Information

How long has the business been in operation? Why do we do it? Who are OnMarket BookBuilds? How is OnMarket regulated? How does OnMarket make money? All Company Information questions

OnMarket - app and desktop

What is OnMarket? What are the key unique features of OnMarket? What types of capital raisings will be available via OnMarket? How can I download OnMarket from the App Store? How does the pricing work? Do retail investors pay the same per share as institutional investors? All OnMarket - app and desktop questions

My OnMarket Member Account

What is my OnMarket member account? What information do I need to provide? How do I change my member registration details? Why do I need to set security questions? Is OnMarket only for Australian residents? All My OnMarket Member Account questions

Equity Crowdfunding

Risk Warning - Equity Crowdfunding The OnMarket Gatekeeper Commitment What is Equity Crowdfunding? What is the difference between seed, growth and early stage companies? Why invest in early stage businesses? All Equity Crowdfunding questions

Initial Public Offering (IPOs)

What is an Initial Public Offering (IPO)? How big is the market for IPOs? The IPO road show How to invest in an IPO What documents are important when planning to invest in IPOs? All Initial Public Offering (IPOs) questions

Placements and Pre-IPOs

What is a placement? Can I participate in placements? The placement process: how it works How big is the market for placements? What you need to know about the price of placements All Placements and Pre-IPOs questions

Equity Crowdfunding Investing and Allocations

How much money do I need to invest in an Equity Crowdfunding offer? Can I invest more than $10,000 in a single Equity Crowdfunding offer? How do I invest? Can I cancel my application? Can I change my application? All Equity Crowdfunding Investing and Allocations questions

IPO Applications and Allocations

How much money do I need to invest? How do I invest? What is an '@ final' application? Where can I view my trade confirmations and tax documents? Where can I view my previous applications? All IPO Applications and Allocations questions

Investment Profiles

What is an investment profile? How do I set up an investment profile? How do I verify my investment profile? How do I add an additional person for verification? Can I verify my profile some other way if I don't have the required forms of ID to verify myself? All Investment Profiles questions

Sharing and Rewards

Tell me more about the OnMarket rewards program? What is the Refer dashboard? What is my unique referral code? Where will my commission be paid into? When will my commission be paid? All Sharing and Rewards questions

OnMarket Offers

How do I share an offer? What is the difference between each return measure? What is a live, upcoming or past offer? What is a variable priced offer? What is a fixed price offer? All OnMarket Offers questions

Velocity Frequent Flyer OnMarket Program

When did the OnMarket partnership with Velocity expire?

Payments and Refunds

What happens if I submit an application but don't pay for it? How do I pay for my application? What is Direct Debit? What is BPAY? What is Payment Express? All Payments and Refunds questions

ASX BookBuild

What is ASX BookBuild? What is a bookbuild? What's the difference between a traditional bookbuild and an on-market bookbuild?

Security

What security measures does OnMarket use? How does OnMarket protect and store my information? Does OnMarket store my online banking credentials? Can OnMarket employees view my details? If someone steals my OnMarket login information, can they access my account to make applications or other transactions? All Security questions
Do you have more questions? Feel free to send them in to us