If someone steals my OnMarket login information, can they access my account to make applications or other transactions?

It is your responsibility to keep your login details confidential.

If you believe that the security of your account has been compromised, you should immediately change your log in details.  Additionally, you should advise us promptly so that we can take immediate action to ensure that there have been no unauthorised transactions on your account.

If someone steals your login information, they will be able to see the things that you can see – such as the history of your transactions with OnMarket.  They will also be able to see your BSB and account number, if you have provided it for refunds.  However, as OnMarket does not have access to your bank account, we cannot, and anyone fraudulently accessing your account cannot, transfer funds to or from your account.

Do you have more questions? Feel free to send them in to us