Why was my application rejected even though I paid?

There are a number of reasons why your application may have been rejected even if you have paid. These reasons include:

  • your investment profile was not fully verified
  • full payment for your application was not received in time

While OnMarket or the Company certainly don’t intend to, we do reserve the right to exercise discretion not to accept your application. If so, we may not provide reasons or enter into correspondence about rejected applications.

If your application is rejected, any payments you have made will be refunded. Your history can be found in your History panel on your dashboard.

Do you have more questions? Feel free to send them in to us